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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Tracy

April 4, 2024

5  out of  5 rating by Jessica Tracy
"I just recently needed to switch to get my own car insurance which felt daunting and stressful at the time. James was incredibly patient, very personable, and took the time to talk through each step with me. I truly thought the process was going to be incredibly difficult but if anything James made it simple and straightforward. He made sure to ask what my needs were and worked with me to make sure I felt 100% comfortable and secure with the plans I was choosing. I am genuinely excited for my new insurance and perks I have been offered. I could not have asked for a better experience. It is rare to find such amazing customer service and feel very grateful for James!!"
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Lauryn Gunther

March 27, 2024

5  out of  5 rating by Lauryn Gunther
"A great team to work with!"
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Anna Cook

March 27, 2024

5  out of  5 rating by Anna Cook
"We recently switched agents and James has been great to work with. He has correctly some things that we thought were taken care of before. He does a really good job of explaining to us the options that we have so we can make an informed decision on Life Insurance. We did a super convenient meeting virtually. :)"
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Buckeye Bob

March 21, 2024

4  out of  5 rating by Buckeye Bob
"This is a State Farm review…not specific to this agent. Quit paying for new roofs on my neighbors’ homes when everyone knows about the roofer scams: tear off a shingle and write up hail/ storm damage. I paid for replacement of my 20+ year old roof and don’t believe it’s right to pull these scams."
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Francesca Gunther

March 12, 2024

5  out of  5 rating by Francesca Gunther
"Excellent customer service. Willing to be patient and answer questions. Thank you."
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Chelsea Gunther

March 12, 2024

5  out of  5 rating by Chelsea Gunther
"James has been great! We got a new vehicle to add to our policy and then a few weeks later removed a different vehicle we sold. He made sure we understood the coverage we needed and was very responsive!"
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R. G.

March 12, 2024

5  out of  5 rating by R. G.
"Knowledgeable staff, very helpfull anytime we call , thanks"
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Dannette Trappe

March 8, 2024

5  out of  5 rating by Dannette Trappe
"Megan Seitz is our new insurance agent. We have been with State Farm for over 30 years. Recently we had to change agents, because our long time agent retired. Megan was very welcoming and helpful. We are happy to have Megan there if we need her. Thanks Megan!!!"
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Kelly Grospitch

March 7, 2024

5  out of  5 rating by Kelly Grospitch
"James Gunther helped us when we bought our first house to make sure we were covered on what matters most. He will be upfront and real with you and is also very responsive."
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Roger Smith

March 7, 2024

5  out of  5 rating by Roger Smith
"James was very professional and made sure I understood all facets of the insurance I was buying. Auto and home. He took the time to explain what I had previously compared to what I purchased. Thanks"
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Bob Trappe

March 7, 2024

5  out of  5 rating by Bob Trappe
"I could not be happier with my Insurance agent Megan Seitz. Thank you for your hard work and always thanking care of my insurance needs."
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Brandi Seitz

March 7, 2024

5  out of  5 rating by Brandi Seitz
"I could not be happier with the care, attention and guidance Megan Seitz in the Rocky River office gave me after my house fire. She went above and beyond for our family."
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David Lipinsky

March 7, 2024

5  out of  5 rating by David Lipinsky
"Great customer service by the entire staff! James made the transition seamless"
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Chris Baker

March 6, 2024

5  out of  5 rating by Chris Baker
"My company has been working with and recommending this team for a long time and the feedback is always terrific! James is sincerely the best!"
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Megan Dulaney

March 6, 2024

5  out of  5 rating by Megan Dulaney
"Fantastic and professional staff. I've personally worked with James, and he was very prompt and answered any and all questions I had. Great group to work with!"
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Dominic Berardinelli

November 15, 2023

5  out of  5 rating by Dominic Berardinelli
"I can not say enough about the professionalism from Robbie and his team. I will never go with another agent."
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Jennifer Palcic

November 14, 2023

5  out of  5 rating by Jennifer Palcic
"Robbie and his team at State Farm in Rocky River are exceptional to work with. They are very professional and knowledgeable. I highly recommend Robbie at State Farm for all your insurance needs."
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Kimberly Kitchen

November 9, 2023

5  out of  5 rating by Kimberly Kitchen
"Great experience! I was able to get a car insurance, renters insurance and life insurance for my daughter in college. It was convenient, the right price and the follow-up from this team is impressive! Highly recommend."
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Pamela Barragate

November 8, 2023

5  out of  5 rating by Pamela Barragate
"James Gunther is extremely helpful, knowledgeable, and professional. He has displayed excellent customer service."
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Dina Markos

November 8, 2023

5  out of  5 rating by Dina Markos
"Great customer service!"
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Roger Ramirez

November 2, 2023

5  out of  5 rating by Roger Ramirez
"Robbie and his staff are the epitome of being professional. I have used their services for not only myself but for my clients. If you are looking for insurance I highly recommend letting Robbie take a look at your situation so that he can take a look and show you how he can help you!"
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rita allen

April 5, 2023

5  out of  5 rating by rita allen
"I have had the pleasure of working with Trevor Anderson over the past year on a variety of issues (billing/claims/etc). He is always responsive and helpful when responding to my questions. I am happy to be able to work with Trevor and the Robbie Anderson Team."